Վերադարձի քաղաքականություն
🔁 Returns & Exchanges
We offer returns or exchanges within 3 days of receiving your order only if the item meets all of the following conditions:
-
Unused and unworn
-
In its original, sealed packaging
-
In resalable condition (no signs of wear, stains, odors, or damage)
To request a return, you must contact us within 72 hours of receiving your order.
❗ Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
-
Intimate products (e.g., lingerie, adult toys, massage tools)
-
Items marked Final Sale
-
Items damaged, used, or opened after delivery
💸 Refunds
-
If your return is approved, we’ll process your refund within 5–7 business days of receiving and inspecting the item.
-
Refunds will be issued to the original payment method only.
-
Cash on delivery orders may be refunded via store credit or bank transfer, at our discretion.
📦 Return Shipping
-
Customers are responsible for return shipping unless the item was defective or sent incorrectly.
-
We recommend using a trackable shipping method.
For any questions, email us at:
📧 support@martikagadget.com